As a state licensed outpatient surgery center and in accordance with State and Federal regulations, The Surgery Center of Rhode Island ensures all patients are properly informed on the following information, prior to their scheduled surgical procedure.

PATIENT RIGHTS

You have the right to:

• Considerate, dignified, and respectful care in a safe, comfortable environment.
• Personal privacy and confidentiality.
• Be free from all forms of abuse or harassment.
• Know the names of the health care providers furnishing care to you and their role in your care and the right to change providers if other qualified providers are available.
• Know the identities of, and Center relationships with, all other healthcare and educational institutions that the Center has authorized to participate in your treatment.
• Treatment by compassionate, skilled, qualified health professionals.
• Be informed about and participate in your care and treatment planning and receive prompt and thoughtful responses to reasonable requests.
• The Center will also respond in a reasonable manner to requests related to medical services made by your physician, certified nurse practitioner, and/or physician’s assistant.
• Make informed decisions about your medical care, including the right to accept or refuse medical or surgical treatment to the extent permitted by law.
• Timely information regarding Center policy that may limit its ability to implement a legally valid advance directive.
• Be free from discrimination or reprisal.
• Evaluation, service and/or referral as indicated by the urgency of the case.
• Be transferred to another healthcare facility when medically necessary with an explanation concerning this need, its risks and alternatives, as well as acceptance by the receiving institution in advance of such transfer.
• Be thoroughly informed of and consent or decline to participate in proposed research studies or human experimentation affecting care or treatment.
• Review and obtain copies of your medical records within the time frame required by law.
• Have your pain managed while receiving treatment.
• Receive treatment in an environment that is sensitive to your beliefs, values and culture.
• Be informed about the care you will need after discharge.
• To know whether your physician may have ownership in the Center.
• To file a verbal and/or written grievance as outlined in the Grievance Policy.
• To be fully informed about your treatment and the expected outcomes and potential risks of your procedure.
• If a patient is determined to be incompetent under applicable state law, the rights of the patient are exercised by the person appointed under state law to act on that patient’s behalf, or if a state court has not adjudged a patient incompetent, any legal representative or surrogate designated by the patient in accordance with state law may exercise the patient’s rights to the extent allowed by state law.
• Obtain a copy of Center rules that may apply to your treatment.
• Upon request, examine and receive an explanation of the bill submitted by the Center in connection with your care.
• Receive a summarized medical bill within thirty (30) days of discharge from the Center and upon request, the receipt of an itemized copy of your bill.
• Upon request, use a personal portable television set, provided that the television complies with Underwriters Laboratories (UL) and Occupational Safety and Health Administration (OSHA) standards.

PATIENT RESPONSIBILITIES

You have the responsibility to:

• Give us complete and accurate information about your medical history, including all prescription and nonprescription medications you are taking.
• Tell us what you need. If you do not understand your care plan, ask questions.
• Be part of your care.
• Arrange for a responsible adult to provide transportation home and to remain with you for 24 hours after your procedure.
• Follow up on your doctor’s instruction, take medication when prescribed, to make and keep follow-up appointments as directed, and ask questions concerning your own health care as necessary.
• Fully participate in decisions involving your own health care and accept the consequences of these decisions if complications occur.
• If you are not satisfied with your care, please tell us how we can improve.
• Be respectful and considerate of the rights of other patients, families, visitors, and Center personnel.
• Give us any insurance information we need to help get your bill paid and fulfill financial obligations to the Center. Any verification of benefits, if provided, has been provided as a courtesy to you. This is not a guarantee of payment. Insurance benefits can sometimes be quoted incorrectly. We strongly recommend that you contact your health plan to verify your insurance information and benefits before the procedure.