Patient Rights & Responsibilities
As a Patient, You Have the Right to:
- Considerate and respectful care in a safe setting at all times with recognition of your personal dignity
- Personal and informational privacy
- Confidentiality of records and disclosure. Except when required by law, you have the right to approve or refuse the release of records
- Be informed about your treatment or procedure and the expected outcome before it is performed
- The opportunity to participate in decisions regarding your healthcare and to be provided to the degree known information concerning your diagnosis, evaluation, treatment, and prognosis. You have the right to refuse or accept medical or surgical treatment. When it is medically inadvisable to give information to you, the information will be provided to a person designated by you or the legally authorized person
- Competent, caring healthcare providers of your choosing who act as your advocates
- Know the identity and professional status of individuals providing service and have the right to change your provider if other qualified providers are available
- Interpreting services if necessary and adequate education regarding self-care in a home translated language you can understand
- Impartial access to treatment regardless of race, color, sex, national origin, religion, handicap, disability, pregnancy, sexual orientation or gender identity
- To be free from all forms of abuse and harassment
- To exercise all rights without being subject to discrimination or reprisal
- Receive an itemized bill for all services
- Report any comments or grievances concerning the quality of service provided to you and receive follow-up on your comments or grievances
- Know about any business relationships, financial interest, or ownership among the facility, healthcare providers and others that might influence your care or treatment.
As a Patient, you are responsible for:
- Providing, to the best of your knowledge accurate and complete information about your present health status including communicable diseases and past medical history and reporting any unexpected changes to the appropriate physician(s)
- Following a treatment plan recommended by the primary physician involved in your case
- Providing an adult to transport you home after surgery and to be responsible for you at home for the first 24 hours after surgery
- Indicating whether you clearly understand a contemplated course of action and what is expected of you and ask questions when you need further information
- Your actions if you refuse treatment, leave the facility against the advice of the physician, and/or not follow the physician’s instructions relating to your care
- Ensuring that the financial obligations of your healthcare are fulfilled as expediently as possible
- Providing information about and/or copies of any living will, power of attorney, or other advanced directive that you desire the facility to know about
- Behave respectfully toward all healthcare professionals and staff as well as other patients.